Privacy policy.

Privacy Policy

At Posh Frocks and Wellies, we dislike receiving unsolicited spam email as much as anyone. Therefore, we are committed to keeping your personal data safe and secure as a top priority. To maintain that commitment, we continually update this policy in accordance with current data protection laws.

Your Privacy and GDPR Compliance

While the GDPR (General Data Protection Regulation) introduced on May 25, 2018, remains in effect, our policy ensures that it’s easier for you to find out how we use and protect your information, assuring you that it’s only used for its intended purposes.

Our Commitment to Your Personal Data

Your personal data is central to providing our services to you, which includes managing quotations and invoicing. Our local data protection procedure (available upon request) has assessed that the lawful basis for managing and storing your data is a legitimate interest.

Additionally, your personal data allows us to contact you with offers, events, or related information that might interest you. To use your data in this manner, we require your consent, which will be sought via enquiry forms and email exchanges. The record of this consent will be stored, and you have the right to withdraw it at any time upon request.

Personal Data Collection and Usage

We collect and store your personal and related data to:

  • Provide quotations for our services

  • Establish the date(s) of your event(s)

  • Provide layout drawings

  • Send invoices where appropriate

  • Collect venue data

  • Retain a record of payments/credits against your account to comply with HMRC requirements

  • Manage employee data to comply with employment law and HMRC regulations

  • Manage supplier orders and payments, including banking details

  • Manage financial transactions with our accountants to comply with HMRC regulations

Sharing Your Data

Posh Frocks and Wellies are committed to never sharing your data with any third party, except for trusted suppliers who require it to deliver their services to you.

Data Protection

Our privacy procedure applies strict security measures to protect your personal information. We use technical measures for electronically stored data and maintain a proactive approach to handling paper records.

Personal Data Storage

Our privacy procedure details how long we keep your personal data and for what purpose. For instance:

  • If you place an order with us, we’ll keep your paper invoices for six years from the date of the invoice.

  • If you receive a quote but do not proceed, we will keep your personal data on file for up to two years, similarly for marketing consent.

  • Otherwise, we’ll store personal data for as long as required by law.

When we no longer need your information, we will delete electronically stored data and destroy paper records.

Data Management Complaint

If you want to make a complaint about how we have handled your personal information, please contact our data protection officer, who will investigate the matter and report back to you. If you are still not satisfied with our response or believe we are not using your personal information in line with the law, you have the right to complain to the data protection regulator in your country. In the UK, this is the Information Commissioner – https://ico.org.uk/.